Customer Support Desk

To set up your network of sites, click the Sites tab.  Highlight the "Network" node.   Note: Node refers to the level in your site hierarchy...

The screen capture tool can be used to monitor content playing in the field immediately after a Timetable or On Site Manager publish. To see what...

View up to the minute recent play logs for a site by choosing the site, clicking the logs button and the sub tab Recent Plays. Here, each track is d...

To view a live screen's playback in the field in real-time on a test player in your lab, use the mirroring tool.  Playback on your screen will be exactl...

To view what content is on a player, click the site, and then the Content tab.  In the light blue header, you will see the total file size downloaded to th...

The attachment tab is used for attaching files and notes to a site. Attachments can be any file type including documents, images and videos. The attachments...

The equipment tab is used to track the physical equipment located at a site. This list can include screen mounts, cables, routers or whatever equipment user...

The Campaigns tab lists all the campaigns currently targeted to the selected site and the information related to those campaigns.  A site must have a ...

The scheduled publish tab under the site lists all the entities currently scheduled for publishing for the selected site.  There are two ways to view a sche...

Site Status The player status section shows a summary of the system state of the player made up of the health status, connection status commission statu...