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Knowledge base
Getting Started
Frequently Asked Questions
23
How do I use this knowledge base?
Is my browser supported?
How do I reset my password?
How do I setup a full access user account for EnGage?
How do I schedule my screen to turn off?
View all 23
Glossary of Terminology
41
Approval
Assignments
Attribute
Attribute Sets
Audio program
View all 41
OnSite
Login
1
How to reset login password for OnSite
Tutorial video
1
OnSite User Tutorial
Publishing content
3
How to publish an OnSite Message
OnSite Media
Supported Media Formats
Admin
2
Getting Started with OnSite - For Admins
OnSite Media
EnGage Network Management
Sites tab
15
Setting Up Site Hierarchy
Screen Capture Tool
Reading Informational Tabs: Assignments
Player Management - Understanding Recent Play Logs
Alternate Site Types: Mirroring a Site
View all 15
Players tab
0
Screen Management
6
Screen Monitoring with RS-232
Screen On/Off scheduling
Troubleshooting an RS-232 issue
Current Touch Screen and Media Player Supported Hardware
Caution When Applying Touch Drivers to Players
View all 6
Users and Admins
3
How to reset login password for EnGage
User Roles
EnGage full access user
Reports (Network management)
3
Step by Step: Creating a network report
Site Specific Reports
Operational Reports
EnGage Player
11
USB key update instructions: EnGage server connection settings
USB key update instructions: Static IP Site Network Settings
USB key update instructions: DHCP Site Network Settings
USB key update instructions: Wireless Network Settings
USB key update instructions: Default Connection Schedule
View all 11
EnGage Connectivity Requirements
3
EnGage CL4 Connectivity Requirements
EnGage CL4 HTTPS Only Connectivity Requirements
EnGage CL7 Connectivity Requirements
EnGage Connectivity Test tool
2
Connectivity Test Tool Download Link & Instructions
How to set a Static IP Address on a laptop
RMA
1
Media Player RMA Checklist
EnGage Content Management
Content tab
24
Uploading Content
Organizing Content (Best Practices)
Suggested Video Content Specification
Publishing Content
Understanding Content Details
View all 24
Studio - Layouts
5
How to Create a Screen Layout for a Program
Full Screen Content Playback
Determining the Number of Required Zones
Screen Layout with Overlay
Applying a Screen Layout to a Program
Studio - Programs
9
Creating a Program
Editing a Program
Loop Based Programming
Calculating Loop Length
Splitscreen/Fullscreen Transitions
View all 9
Studio - Timetables
2
Creating a Timetable
Assigning and Publishing a Timetable to a Site/Sites
Studio - Playlists
1
Creating a Playlist
Reports (Proof of Play)
6
Step-by-step: Creating a Proof of Play Report
Reporting Formats
Content Report Types
Playlog Reports
Campaign Reports
View all 6
Campaigns
2
Adding a Campaign Widget
Building a Campaign
Feeds
1
Data Feeds
Video Walls
16
Multiple Screen Video Wall - Getting Started
Planning Your Video Wall
Steps to Create a Multiple Screen Display
Understanding Video Wall Limitations
Deciding on Screen Arrangement
View all 16
Inter-player Sync
1
Inter-player Sync programming checklist
Video on Demand
4
VOD Users
Creating the VOD Widget and Adding Media
Accessing the VOD Dashboard
Creating a VOD Program
HTML content
1
HTML Rendering on the Media Player
Audio programming
0